Perth:
Level 8 Exchange House
68 St Georges Tce
Perth WA 6000
Tel 9321 5571
Fax 9322 5054
Mon-Fri: 8.30am - 5pm
Email: perth@
orthodonticclinic.com.au
Claremont:
F18-F19 1st Floor
Bayview Centre
303 Stirling Highway
(Cnr Leura Ave)
Claremont WA 6010
Tel 9384 7111
Fax 9385 2507
Mon-Fri: 8.30am - 5pm
Email: claremont@
orthodonticclinic.com.au
Floreat:
90 The Boulevard
Floreat WA 6014
Tel 9383 7185
Tues: 8.30am - 5pm
Thurs: 8.30am - 5pm
Fri:
8am - 5pm
(special hours during school holidays)
Email: floreat@
orthodonticclinic.com.au
Joondalup:
Sanori House
Cnr Grand Boulevard & Reid Promenade
Joondalup WA 6027
Tel 9300 2044
Mon-Thurs: 8.30am- 5pm
An important message to all our customers
The confidentiality of individuals’ health information is strongly protected in the health sector – through the obligations health service providers have under professional and ethical codes of practice. At Cook, Dillon, Brudenell, individuals’ rights to privacy have always been important to us. We are supplying this leaflet because CDB holds personal information in connection with the services it provides to patients.
Consent
The Privacy Act 2001 states that consent can be express or implied. Express consent is given explicitly, either orally or in writing. Implied consent is agreement that can be inferred from an individual’s conduct.
What information do we hold?
Our records include information that identifies you (like your name and address) and other information supplied by you and by other people on your behalf, such as on the Health Questionnaire form and letters from referring dentists. During the course of our relationship with you, we may gather information about you relating to other services that we provide. This may be in the form of x-rays and diagnostic casts.
How may we use this information?
We may use your personal information:
- only for the primary purpose for which it was collected, or for directly related secondary purposes if these fall within the reasonable expectations of the individual
- in other ways if the individual gives consent (whether express or implied)
- where required or authorised by law
- where necessary to prevent or lessen a serious or imminent threat to someone’s life, health or safety
- for research provided certain conditions are met
- to help us provide the correct dental advice and consultation at the time of your initial visit with us
- to efficiently manage all orthodontic treatment and services provided to you
- to ensure that our internal business operations are running smoothly which may include fulfilling all legal requirements and conducting confidential systems maintenance.
What rights does CDB have to disclose personal information?
Depending on the service that we provide you, we may disclose your personal information to:
- Referring dentists or oral surgeons
- A “person responsible” for an individual who cannot give or communicate their consent.
- Any external service providers that provide services to us. This is on a confidential basis and may include organizations that provide laboratory services or for purposes of debt recovery.
- Additionally, we will disclose information if we are required by law to do so or if the law allows us to do so or if you provide your consent for us to do so.
Your authority
By continuing to accept orthodontic services from Cook, Dillon, Brudenell, you consent to CDB maintaining, using and disclosing your personal information as set out in this leaflet.
What are your rights?
You can request access at any time to the personal information we hold about you. If you believe that any information is incorrect or out of date, you may, of course, ask us to correct it. There is no fee for requesting access to your information, however, we may charge you the reasonable cost of processing your request.